Frequently Asked Questions
Everything you need to know about our 100% French Flax Linen and your shopping experience.
What makes French Flax Linen different from regular cotton?
Linen is a natural fiber derived from the flax plant. It is significantly more durable than cotton, highly breathable, and possesses natural temperature-regulating properties that keep you cool in summer and warm in winter. Our linen is pre-washed for a soft, lived-in feel from night one.
How should I care for my Bed Threads linen?
We recommend a cold, gentle machine wash with a liquid detergent. Avoid bleach and harsh chemicals. You can tumble dry on a low setting or line dry in the shade to preserve the fibers and color vibrancy.
When will my order ship and how long does delivery take?
Orders are typically processed within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
Can I return my items if I change my mind?
Yes, we offer a 30-day return policy for unused and unwashed items in their original packaging. Please note that for hygiene reasons, we cannot accept returns on bedding that has been slept in or laundered.
Do you offer flexible payment options?
Absolutely. We support all major credit cards, PayPal, and buy-now-pay-later services including Afterpay and Klarna, allowing you to split your purchase into interest-free installments.
Are your products sustainably made?
Sustainability is at our core. Our flax is grown in France with minimal water and no pesticides. Furthermore, our manufacturing processes are OEKO-TEX certified, ensuring no harmful substances are used, and our packaging is 100% plastic-free.